Shipping Information
Fast, reliable delivery to get your ELYTX gear when you need it.
Shipping Overview
Ireland Only
We currently ship exclusively within the Republic of Ireland via An Post.
Fast Processing
Orders placed before 2 PM on business days are typically processed the same day.
Full Tracking
Every order includes An Post tracking so you can monitor your delivery in real-time.
How Shipping Works
Order Placed
You complete your order and receive an immediate confirmation email with your order details.
Order Processing
Our team carefully picks and packs your items. Orders before 2 PM on business days ship the same day.
Dispatch & Tracking
Your order is handed to An Post and you receive a tracking number via email to monitor your delivery.
Delivery
An Post delivers your ELYTX gear to your doorstep within 3-5 working days. Time to train!
Shipping Costs
| Order Value | Standard Shipping | Delivery Time |
|---|---|---|
| €80+ | FREE | 3-5 working days |
| €25 - €49.99 | €4.99 | 3-5 working days |
| Under €25 | €5.99 | 3-5 working days |
Pro Tip: Add items to your cart to reach €80 and enjoy free shipping on your entire order!
Delivery Timeframes
Delivery times are estimates based on An Post's standard service and may vary due to factors beyond our control.
Order Processing Times
- Orders placed before 2 PM (Mon-Fri): Processed and dispatched same day
- Orders placed after 2 PM (Mon-Fri): Processed next business day
- Weekend orders (Sat-Sun): Processed on Monday
- Public holidays: Processed on next business day
Delivery Times by Region
- Dublin & surrounding areas: 2-3 working days
- Major cities (Cork, Galway, Limerick): 3-4 working days
- Rural areas: 4-5 working days
- Remote locations: Up to 6 working days
Tracking Your Order
Stay informed every step of the way with full order tracking.
How to Track Your Order
- Once your order is dispatched, you'll receive an email with your An Post tracking number
- Visit the An Post tracking page
- Enter your tracking number to see real-time updates
- You can also track your order through your ELYTX account if you're registered
Shipping Issues & FAQs
What if my order is delayed?
While rare, delays can occur due to weather, high volume periods, or address issues. If your order hasn't arrived within the expected timeframe, first check your An Post tracking for updates. If there's no update after 6 working days, please contact us with your order number.
What if I'm not home for delivery?
An Post will leave a delivery notice card with instructions. You can typically collect your package from your local post office or arrange redelivery through An Post's website.
Can I change my delivery address after ordering?
If your order hasn't been dispatched yet, contact us immediately and we'll update your address. Once dispatched, we cannot modify the delivery address.
Do you offer international shipping?
Not currently. ELYTX ships exclusively within Ireland. We're working on expanding internationally—subscribe to our newsletter to be notified when this becomes available.
What about customs or import fees?
Since all orders ship within Ireland, there are no customs fees or import duties for our customers.
Lost or Damaged Orders
We take every precaution to ensure your order arrives safely, but if something goes wrong, we're here to help.
Lost Packages
If your tracking shows your order was delivered but you haven't received it:
- Check with neighbors or household members
- Look around your property for safe place deliveries
- Contact your local An Post office with your tracking number
- If you still can't locate it, contact us within 48 hours and we'll investigate
Damaged Items
If your order arrives damaged:
- Take photos of the packaging and damaged item(s)
- Email us immediately with photos and your order number
- We'll arrange a replacement or refund promptly
- You don't need to return damaged items unless requested
Need Help With Your Order?
Our customer support team is here to assist with any shipping questions or concerns.